Shipping

All orders are shipped via UPS insured mail with delivery confirmation.
Shipping fees are not refundable under any circumstances.

Returns

All items are custom made, and as such all sales are final, and items cannot be returned or exchanged.
There are no refunds once an item is ordered. If your item is damaged during shipment, you can file an insurance claim with UPS to recover the purchase price, and re-order the item.

Payment

Payment must be received within 10 days of placing a custom order.
We accept money orders, cashier's checks, personal checks, and credit cards for payment on custom orders.
Personal checks must clear before the item is shipped, so please allow up to 14 days for confirmation that your check has cleared. For faster processing, pay via Paypal, cashier’s check, or money order. Custom order items are subject to prepayment, a 50% deposit is required to confirm orders, with the balance due prior to shipping.